Terms of Service
Last updated: May 13, 2026
1. Acceptance of Terms
By accessing or using Path2Medic ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service. These Terms are a contract between you and Ibis SaaS Holdings, LLC, a Florida limited liability company doing business as "Path2Medic" (a registered fictitious name), located at 1395 Brickell Ave, STE 800, Miami, FL 33131 ("we," "us," or "our").
2. Account Registration
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must be at least 18 years old or have parental/guardian consent to use the Service.
3. Subscriptions and Payments
Path2Medic offers subscription plans and one-time purchases:
- Subscription Plans: Subscriptions (e.g., EMT Prep, Paramedic Prep) are billed monthly and auto-renew at the end of each billing cycle unless cancelled before the renewal date.
- One-Time Purchases: Bundles and e-books are one-time purchases that provide permanent access to the purchased content.
- Tutoring Sessions: Tutoring sessions are purchased individually and are non-transferable.
- Diagnostic Exams: Diagnostic exams are one-time purchases that include access to the in-portal exam plus a personalized analytics report. Reports are delivered by email, typically within 24 hours of when you submit the exam.
All payments are processed securely through Stripe. Prices are listed in USD and may be updated with advance notice.
4. Cancellation and Refunds
- Subscription Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period, and you will retain access until then.
- Subscription Refunds: We offer a 30-day money-back guarantee on new subscriptions. Contact us within 30 days of your initial purchase for a full refund.
- Digital Products (E-Books): E-books and digital bundles are non-refundable once delivered, as they are digital products available for immediate download.
- Tutoring Sessions: A tutoring session may be rescheduled, or cancelled for a full refund, with at least 24 hours' notice before the scheduled session start time. Cancellations made within 24 hours of the session, reschedules requested within 24 hours, and no-shows are non-refundable. Sessions are non-transferable.
- Diagnostic Exams: Diagnostic exams are fully refundable before you submit the exam in your portal. Once you submit the exam, the purchase is non-refundable because the personalized report is then in production. We aim to deliver your analytics report by email within 24 hours of when you submit the exam. If delivery exceeds 24 hours, you may request a full refund or accept an extended turnaround at no additional charge as your sole and exclusive remedy.
5. Content Ownership and Intellectual Property
All content on Path2Medic, including but not limited to practice questions, exam materials, e-books, study guides, ECG strip images, and educational content, is the intellectual property of Path2Medic and is protected by copyright law. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission. Your subscription or purchase grants you a personal, non-transferable license to access and use the content for your own educational purposes only.
6. Account Termination
We reserve the right to suspend or terminate your account if you:
- Violate these Terms of Service.
- Share your account credentials with others.
- Attempt to copy, redistribute, or resell our content.
- Engage in any activity that disrupts or interferes with the Service.
- Use automated tools to scrape or extract content from the platform.
If your account is terminated for a violation, you will not be entitled to a refund for any remaining subscription period.
7. Disclaimer
Path2Medic is an educational tool designed to help you prepare for the NREMT exam. We do not guarantee that using our platform will result in passing the NREMT or any other certification exam. Exam outcomes depend on many factors including your study habits, prior knowledge, and test-day performance. Diagnostic exam reports are intended for self-study guidance only and do not constitute professional certification advice, predict NREMT outcomes, or replace formal review courses. NREMT® is a registered trademark of the National Registry of Emergency Medical Technicians, which neither endorses nor is affiliated with Path2Medic. The Service is provided "as is" without warranties of any kind.
8. Limitation of Liability
To the maximum extent permitted by law, Path2Medic shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claim arising from these terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
9. Governing Law and Venue
These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction and venue of those courts. Either party may bring a qualifying claim in any small-claims court of competent jurisdiction in lieu of the foregoing.
10. Miscellaneous
These Terms constitute the entire agreement between you and Ibis SaaS Holdings, LLC regarding the Service and supersede any prior or contemporaneous agreements relating to the same subject matter. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign these Terms to any successor or affiliate without notice.
11. Changes to These Terms
We may update these Terms of Service from time to time. We will notify you of any material changes by posting the updated terms on this page. Your continued use of the Service after changes are posted constitutes acceptance of the revised terms.
12. Contact
If you have questions about these Terms of Service, contact us at vincent@path2medic.com.
